Frequently Asked Questions
FAQ
What sizes do you offer?
We offer a wide range of sizes from XS to XL, and we are continuously expanding our size options to ensure that everyone can find something that fits perfectly. Please refer to our size guide for detailed measurements.
How can I find my size?
To find your size, use our detailed size guide available on each product page. If you’re unsure, compare your measurements with those listed in the guide. For further assistance, feel free to contact our customer support team.
What is your return policy?
We offer a 30-day return policy for unworn and unwashed items. If you’re not satisfied with your purchase, simply return it within 30 days for a full refund or exchange. Please review our return policy page for complete details and instructions.
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How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method chosen at checkout. Standard shipping usually takes 5-7 business days, while Special line shipping takes 7-15 business days.
Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our courier’s website or by visiting your account page.
Do you offer international shipping?
Yes, we do offer international shipping to select countries. Shipping fees and delivery times will vary based on your location. For more details, please visit our shipping policy page.
How do I know if an item is in stock?
Product availability is displayed on each item’s page. If an item is out of stock, you can sign up for notifications to be alerted when it becomes available again. We restock popular items regularly, so check back often!
What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. We also offer options for financing and gift cards.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast shipping, so modifications or cancellations are only possible within a short window after placing the order. Please contact our customer service team as soon as possible if you need to make changes.